Privacy Policy for Jessgroomer

1. Who We Are

Jessgroomer ("we", "us", "our") provides professional pet grooming services. We are the data controller for the information we collect from you.

2. What We Collect & Why

To provide our grooming service, we need some basic details which you provide to us via our booking or contact forms:

We only use this information to manage your appointment and to keep accurate records for your pet's safety and wellbeing during their groom.

3. Where Your Data is Stored

Your information is stored securely within our business Outlook email account. Microsoft is a trusted global company that uses secure servers to store information. This means your data may be stored outside of the United Kingdom. We rely on Microsoft's legally approved safeguards to ensure your data is protected to the same high standards required by UK law.

4. How Long We Keep Your Data

We will keep your details for 2 years after your last appointment. After this time, we securely delete all your personal information from our records.

5. Sharing Your Data

It's simple: we will never share or sell your data to other companies for marketing purposes.

6. Our Use of Cookies

Our website uses cookies. A cookie is a small file placed on your computer.

We only use cookies that are strictly necessary for the security and function of our website. This includes Google reCAPTCHA, which helps protect our forms from spam and abuse. We do not use any advertising or tracking cookies.

7. Questions & Complaints

If you have any questions about your privacy, please get in touch with us.

If you are ever unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection authority.